To authenticate your account by verifying the email address, choose SendĬheck the email that is associated with your AWS account for a message fromĪmazon Web Services Follow the directions in the email. Section, choose Sign in using alternative factors. In the Sign In Using Alternative Factors of Authentication If required, type your password again and choose Sign Verify your account email address and primary contact phone number, contact AWS Support to deactivate your MFA If you can't use alternative factors of authentication to You might see alternative text, such as Sign in usingįunctionality is the same. Not have access to an email and primary contact phone number, you must contact AWS Support. ForĪdditional instructions on updating the account contact information, see. User with Administrator access instead of the root user. If you need to update the primary contact phone number, you can sign in as an IAM Phone number registered with your account.īefore you use alternative factors of authentication to sign in as a root user, you must beĪble to access the email and primary contact phone number that are associated with yourĪccount. This means that if you can't sign in with your MFAĭevice, you can sign in by verifying your identity using the email and the primary contact If the root user only has one MFA device enabled, you can useĪlternative methods of authentication. Registered to the same AWS account root user. ![]() If your AWS account root user multi-factor authentication (MFA)ĭevice is lost, damaged, or not working, you can sign in using another MFA device With your AWS account root user and IAM users. We recommend that you enable multiple MFA devices for your IAM users to ensure continuedĪccess to your account in case of lost or inaccessible MFA device.Ĭan register up to eight MFA devices of any combination of the currently supported MFA types
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